Is American Express a good company to work for as a Senior Client Development Manager?

Senior Client Development Manager professionals working at American Express have rated their employer with 4.0 out of 5 stars in 472 Glassdoor reviews. This is a lower than average score with the overall rating of American Express employees being 4.1 out of 5 stars. Search open Senior Client Development Manager Jobs at American Express now and start preparing for your job interview by browsing frequently asked Senior Client Development Manager interview questions at American Express .

Does American Express pay Senior Client Development Manager employees well?

Senior Client Development Manager professionals rate their compensation and benefits at American Express with 4.0 out of 5 stars based on 472 anonymously submitted employee reviews. This is 2.5% better than the company average rating for salary and benefits. Find out more about Senior Client Development Manager salaries at American Express.

How happy are Senior Client Development Manager professionals working at American Express?

72% of Senior Client Development Manager employees at American Express would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Senior Client Development Manager professionals have also rated American Express with a 3.4 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.9 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (545) , Software Engineer (505) , Director (492) , Business Analyst (437) , Customer Care Professional (437) , Customer Service Representative (416) , Senior Manager (389) , Senior Analyst (293) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (219) , Team Leader (189) , Product Manager (181) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2671 reviews)); "Great culture; will to win; fast paced; innovative; focus on quality and customer service" ((in 1642 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1555 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1008 reviews)); "Pay was good and laid back work" ((in 765 reviews))

What are the cons of working at American Express according to real employee reviews?

"Base salary was low but once commission kicked in it was well worth the wait." ((in 481 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 430 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 210 reviews)); "Limited growth opportunities and learning" ((in 118 reviews)); "too much office politics leads to too many incompetent employees that bypass company policies." ((in 81 reviews))

American Express Senior Client Development Manager reviews

4.0

72% would recommend to a friend

(472 total reviews)

Stephen J Squeri

68% approve of CEO

68% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Senior Manager, Client Development employees have rated American Express with 4.0 out of 5 stars, based on 472 company reviews on Glassdoor. This indicates that most Senior Manager, Client Development professionals have a good working experience there. American Express is rated in line with the average (within 1 standard deviation) by Senior Manager, Client Development professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

472 reviews

4.0

May 18, 2016

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, very flexible work schedule, great management.

Cons

Bureaucracy inhibits ability to get things done quickly

3.0

Apr 20, 2016

Good at junior level, but hard to advance. Mgt not transparent with benefit

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good working environment. Colleagues are nice and helpful.

Cons

Limited movement at mid to upper level - career advancement is thus limited. Tenured employees tend to pull their weight around the company, especially senior leaders. Promotion are mostly pre-determined with candidates already in mind. Benefit of lower level employees are ok, with the usual perks. But heard at Director level, they enjoy car, even golf club membership. And nothing is being looked at in regards to the perks they enjoy even though company is going through tough time and cutting cost left right centre.

5.0

Dec 25, 2015

csr

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

pay great and they treat you well

Cons

none at this time today

Viewing 430 - 432 of 472 Reviews

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