American Express reviews

4.1

82% would recommend to a friend

(18,674 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,674 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Dec 15, 2024

My pt of view

Recommend
CEO approval
Business Outlook

Pros

Remote work and iata card

Cons

Metrics are a bit irrealistics and they jeopardize one's performance, incentives and employees morales. 10-15 mins call to shop, complete booking and enter all pertaining details, not counting if there's a problem. Lack of management support. Barely any flexibility.

1.0
Dec 5, 2024

Runnnnn

Recommend
CEO approval
Business Outlook

Pros

Great coworkers Good insurance and benefits

Cons

Everything. The entire platinum travel dept is garbage. Ridiculous metrics, find a way to keep the minuscule bonus they give u.

Viewing 442 - 444 of 18,674 Reviews

Glassdoor has 22,036 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.