American Express reviews

My team is in all the time zones, made worse with virtual work. We're in PST, MST, CST, EST, BST/GMT, and IST. Having to work US hours AND make sure I can communicate with IST colleagues means some days I'm working US and India hours and it's not sustainable. 80% it's great and I've got a decent balance. but 20% of the time it's hell. and once a week + is MORE than enough for me to dread work. --- Moreover, Amex has had "the best quarter yet" a few quarters in a row, we are told "we're fairly inflation proof" , etc. But our budgets keep getting cut. We're down resources and have project deadlines plus last min work thrown at us. ---- Moreover, our project managers who manage project timelines and scrum resources are spread thin and they've made them unreliable by disassociating them from the tech teams and overloading them. We are not FAANG, we are driven by business, regulatory needs, and money. We are not driven by the engineers driving the work, nor do we have the sheer monitoring and reporting infrastructure these companies have. It was a poor decision and teams are suffering for it.

Lay offs Cut pay Horrible senior management and culture Disorganized Care only about profits This company used to be great, it was ruined in 2021 by a massive re-org and massive lay offs. Thousands of people took a severance and left. Now new leaders have no experience and don’t understand what it takes to manage people. Constant fear of being laid off or fired.