Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,680 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      80% positive business outlook

      Ratings by demographic groups

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      19K reviews
      3.0
      Aug 19, 2022

      Originally a great position - turned toxic

      Customer service champion
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, Vacation time, Recognition, Peers and most managers were very nice.

      Cons

      A foreign (India) weaponized compliance department accountable to no one. I watched many great employees get inappropriately eliminated. I blew the whistle, and then it happened to me. People get targeted. US based leadership has no control.

      2.0
      Jul 5, 2022

      Chaotic

      Software engineer i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay Nice people Opportunities for advancement

      Cons

      Frequently coming home very stressed without feeling like anything had been accomplished that day then having to make up for it outside of work hours

      2.0
      May 30, 2022

      Impact Outweighs Intent

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Slow, manageable work and pace, opportunity to learn, excellent parental leave, nice variety of roles to choose from and emphasis on growth and internal opportunities, strong work/life balance and conversation around it

      Cons

      Poor processes, lack of transparency in decision-making, favoritism, office first and cameras on mentality, lots of virtue signaling, pay is not competitive, tokenism

      Viewing 487 - 489 of 18,680 Reviews
      Related searches: American Express jobs | American Express salaries | American Express benefits | American Express interviews | American Express conversations
      ReviewsAmerican Express reviews

      Glassdoor has 22,042 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.