American Express reviews

4.1

82% would recommend to a friend

(18,681 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,681 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Jul 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Large Company experience, Opportunities to learn (But not practice),

Cons

Low Pay, Very low diversity and unbiased outlook from mid-tier management. Only works well if you join as a vendor employee, work for several years and then convert, No stake in people, Poor team culture, No work-life balance,No checks and balances on mid-tier leadership, No peer review concepts, All standard industry practices around people management are a facade, Professionals are on the whims and fancies of their leader, Very poor professional ethics present in mid-tier leadership. Mid tier management almost 90-95% belongs to transitioned indian vendor folks who bring their baggage and old relic practices with favoritism. You gotta belong to inner circle to progress any further.

4.0
May 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Very collegial nice culture. Opportunities to move across business units and learn. Strong sr. Leadership team. CEO is on the right track

Cons

There is “AmEx way” to do things but no instruction book for it. Candor and transparency ore not embraced beyond CEO talk.

Viewing 517 - 519 of 18,681 Reviews

Glassdoor has 22,043 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.