American Express reviews

4.1

82% would recommend to a friend

(18,681 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,681 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jan 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Not mandatory to sell but it enhances your payout each month

Cons

No room for error. If you make ONE mistake with the words communicated to a cardmember, ITS OFF WITH YOUR HEAD

2.0
Oct 22, 2020

Very political work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and most have good work/life balance

Cons

Very political and passive aggressive culture. Everyone is looking out for themselves and career

1.0
Oct 5, 2020

Toxic atmosphere

Recommend
CEO approval
Business Outlook

Pros

Work / Life balance is not too bad

Cons

Incredibly political. Nepotism and sycophancy thrive. Merit matters least. Career growth is only for folks that shamelessly suck up.

Viewing 514 - 516 of 18,681 Reviews

Glassdoor has 22,043 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.