American Express reviews

4.1

82% would recommend to a friend

(18,683 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,683 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Aug 28, 2019

Uncaring and Old Fashioned

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The relationships you can make. Their ideas on growth and change that comes from corporate after their wake up call in the 80s.

Cons

They frequently lay off people and move jobs to India. They did it every two years I worked there. They will check you for Garments before they interview you. A manager checked my shoulder by touching me inappropriately before an interview. They hire bullies as managers and a manager have called me a loser to my face. They left my employee file out in the open. Other employees read it.

3.0
May 25, 2019

Over-hyped

Recommend
CEO approval
Business Outlook

Pros

Benefits (401K, Health, Dental, and Vision) & Pay

Cons

Leaders are unprofessional, secretive, and negative. Company promotes growth but doesn't actually help their employees succeed.

Viewing 526 - 528 of 18,683 Reviews

Glassdoor has 22,045 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.