American Express reviews

4.1

82% would recommend to a friend

(18,685 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
May 3, 2018
Recommend
CEO approval
Business Outlook

Pros

They paid well, had good benefits, and you didn't have to work over 40 hours.

Cons

Typical day involved hours of meetings as a developer. People would take phone calls from spouses during conference calls. Lots of politics due to contracting companies.

3.0
May 1, 2018

Well-paid resources

Recommend
CEO approval
Business Outlook

Pros

Pay is good. Benefits good. Work-life very good. Amex doesn’t have to be your life. The stability of a big company that always makes money is very comforting.

Cons

They refer to their people as resources. They’re moving away from the outsourced contractor model but the mindset runs deep in the culture. Someday perhaps they’ll make an honest transition to a digital product company, but for now they are still struggling to understand the differences between products and projects. So you’ll find teams that are constantly killing themselves to do things poorly on tight timelines.

Viewing 550 - 552 of 18,685 Reviews

Glassdoor has 22,048 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.