American Express reviews

4.1

82% would recommend to a friend

(18,685 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Mar 7, 2018

Travel Counselor

Recommend
CEO approval
Business Outlook

Pros

Amazing workplace, absolutely love our cardmembers. AMEX offers great incentives and tries to push their staff to assist CM’s in the absolute best way possible. Top notch company on the travel industry .

Cons

Every job has its cons but AMEX is worth putting up with absolutely alll of them. As long as the employee strives to be their best amazing things can be accomplished.

1.0
Feb 20, 2018

American Express has lost it's luster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay, Benefits, Campus, Cafeteria, On site medical

Cons

Management, Culture, Ethics, Leadership, Lack of career options

3.0
Feb 12, 2018

Discrimination

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work-life balance, Good employee benefits

Cons

Senior management discriminates between there favorites and nonfavorites.

Viewing 559 - 561 of 18,685 Reviews

Glassdoor has 22,048 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.