American Express reviews

4.1

82% would recommend to a friend

(18,685 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Nov 22, 2017

Place with opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Seek out your opportunities and work on it everyday, sky is the limit if you do it diligently.

Cons

New employees from outside the company get paid top dollar across the board than existing employees. So if you are newly offered a position ask for how much ever you feel you are worth, it will be met. If existing employee move out to see any salary raise.

3.0
Nov 16, 2017

Customer Care Professional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The money is great and you can work from home.

Cons

No job security or stability at all. Can get fired at any minute regardless of stats or tenure.

2.0
Oct 19, 2017

Customer Service Rep

Recommend
CEO approval
Business Outlook

Pros

Pay was good. Upper management tried to provide fun experiences.

Cons

Nonstop calls, angry customers, untrained supervisors, micromanagement

Viewing 562 - 564 of 18,685 Reviews

Glassdoor has 22,048 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.