American Express reviews

4.1

82% would recommend to a friend

(18,688 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Aug 27, 2016

Marketing Analyst

Recommend
CEO approval
Business Outlook

Pros

Benefits are awesome, flex work days and virtual work at home

Cons

Micromanage In everything .. At one point customers and quality was everything, no longer .. You even lost the Disney and Costo contracts.

4.0
Aug 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Work from home, vacation time is great, benefits, flexibility, diversity and culture.

Cons

Constant changes, surveys control bonus and job security, systems are outdated, slow to make changes. Training can be improved. Cost of benefits a little high for such a large company.

2.0
Aug 24, 2016

Used to be great

Recommend
CEO approval
Business Outlook

Pros

It's a fortune 500 company....

Cons

Never knowing from day to day whether or not you'll have a job in 6 months or come into the office one day to find our your position has been move to India or the Phillipines

Viewing 589 - 591 of 18,688 Reviews

Glassdoor has 22,052 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.