American Express reviews

4.1

82% would recommend to a friend

(18,688 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Aug 22, 2016
Recommend
CEO approval
Business Outlook

Pros

thanks for a job! American Express has a few strong developer leaders.

Cons

the company is based in the U.S.A. but has a high tension developer culture. that is completely unnecessary.

3.0
Aug 19, 2016

Good company, questionable business decisions

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work environment, location and building. Great benefits-pto, dental, vision and tuition reimbursement.

Cons

Departments are being moved from the US to India, displacing US workers. Large deductible for medical benefits

3.0
Aug 13, 2016

ccp

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked here 9 years. I like the people.

Cons

Worked here for 9 years and have never felt secure even though i have always had excellent reviews. Call center has constantly changing matrix. Recent announcement of more call center jobs being outsourced to India is making everyone nervous. Very secretive about what their plans our.

Viewing 592 - 594 of 18,688 Reviews

Glassdoor has 22,052 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.