American Express reviews

4.1

82% would recommend to a friend

(18,689 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,689 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Jul 28, 2012

the work experience is going on deteriorating

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good brand name makes working here an advantage

Cons

too much pressure on the sales rep and bad merchant management

3.0
Jul 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Global company with chances to move around frequently

Cons

Many of the departments I have worked with have FTE's who have a lot of tenure and as a culture are not open to new ideas or inovation Challenged with work life ballance, Upper management has a real fear to allow employees to work in a more virtual environment

Viewing 17872 - 17874 of 18,689 Reviews

Glassdoor has 22,054 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.