American Express reviews

4.1

82% would recommend to a friend

(18,685 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jun 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance, very effective senior management, good values and maniacal focus on customer service

Cons

Compensation is low compared to other companies. Too little growth opportunities inside the organization

4.0
Jun 3, 2012
Recommend
CEO approval
Business Outlook

Pros

-Colleagues are generally smart, and great to work with. -People can move laterally or post for promotions. Interview process determines the outcome of postings. -Leaders in the company are generally very reasonable and smart. -After a few years, it can feel like a small place.

Cons

-Different groups have vastly different cultures -Salaries can be on the lower side. The company prides itself on providing work-life balance, but when you are an overachiever.....it's hard to see the balance part as much

4.0
Jun 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Working with brilliant minds and people passionate about what they do. Networking a must.

Cons

Can exude Small Fish; Big Pond scenario's.

Viewing 17944 - 17946 of 18,685 Reviews

Glassdoor has 22,048 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.