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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,685 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      80% positive business outlook

      Ratings by demographic groups

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      19K reviews
      4.0
      May 30, 2012

      Great people but too much red tape.

      Senior manager, business development
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart, motivated people who are great to work with. My co-workers became some of my best friends. Excellent work life balance which is rare in New York City. Overall, an excellent work culture.

      Cons

      Things move slowly so can become boring. Was too structured for me. Career advancement is limited right now. Compensation is on the low side. Fierce competition right now so more organizational changes may be coming soon.

      4.0
      May 30, 2012

      I want something different but a good company to work for

      Customer care professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Very competitive salary -Excellent benefits - 7 weeks paid vacation after 5 yrs! -On site nurse practitioner... no wasted time going to doctors... just go downstairs and they will write you a prescription if needed -A lot of room to go grow if you work hard -Tuition reimbursement- 100% up to $5k a year (if you go to work full time and school part time you can pretty much finish school with no debt) (must be a degree that can be used at Amex

      Cons

      -If you work in customer facing roles or manage the people in customer facing roles you go through shift bids sometimes every 6 months... can't really get used to the schedule you're on which can be good or bad depending how you feel about your schedule. I prefer having consistency. -As a Customer Care Professional it is a very stressful job and you are constantly worried about making your numbers and making mistakes.

      Viewing 17950 - 17952 of 18,685 Reviews
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      Glassdoor has 22,048 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.