American Express reviews

4.1

82% would recommend to a friend

(18,685 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
May 28, 2012

Great learning experience, but pace is slow

Recommend
CEO approval
Business Outlook

Pros

Work-life balance is amazing, great location(NYC), extra-curricular activities, on the job training MBAs from good schools Good first job, if you don't care about compensation

Cons

Average MBA salary compared to peers, slim bonuses, not a "bank" like bonus, heavy bureaucracy Slow promotions. Very heavy usage of legacy systems Average exposure to senior management

4.0
May 26, 2012

Blue Box values

Recommend
CEO approval
Business Outlook

Pros

Great benefits and better than average pay, with great employees. If you are after security and a lifetime career then American Express is for you.

Cons

American Express Europe are much more pro the employee than American Express in the U.S. If you work in a large travel call center you will be monitored from the time you walk into the building until you leave, and only allowed to move from your cubicle at times allotted by Staff Planning. Vacation time is subject to a bidding system with longest serving getting first pickings. Promotion can be subject to favoritism rather than skill and hard work.

3.0
May 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Easy going attitude, friendly people, employee friendly policies

Cons

extremely political environment, sucking up to bosses is encouraged, work is niche and development areas are limited, bureaucratic environment.. at times frustrating

Viewing 17953 - 17955 of 18,685 Reviews

Glassdoor has 22,048 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.