American Express reviews

4.1

82% would recommend to a friend

(18,660 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,660 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Jul 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Ability to work virtual. Ample vacation/personal/sick days. Smart and highly motivated client management and sales organizations especially in merchant services.

Cons

Passive aggressive and politically motivated culture. Comp is well below industry average. Too much time is spent on non-business building tasks i.e. performance mgmt (hours spent writing/rewriting lengthy reviews and dev plans, numerous meetings to discuss talent and argue over ratings), employee engagement (hours spent in meetings addressing low employee satisfaction survey scores and then executing activities which have little to no relevance to employees)

5.0
Jul 6, 2011

Great workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great workplace and people. Various job opportunities internally. Plenty of benefits and perks. Overall a great company to work for.

Cons

Sometimes there is miscommunication and disorder. Since the company is global you might need to spend long hours to communicate with other teammates.

Viewing 18103 - 18105 of 18,660 Reviews

Glassdoor has 22,019 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.