American Express reviews

4.1

82% would recommend to a friend

(18,669 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Aug 4, 2011

India Express

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High unemployment rate in the US.

Cons

Band 25 employees have to move to India if they want to keep their jobs

5.0
Aug 3, 2011

excellent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love my job very much

Cons

not enough call center locations in the US

5.0
Aug 2, 2011
Recommend
CEO approval
Business Outlook

Pros

It is easy work. You are never guessing on how you are doing or how to improve. You can make incentive just by doing you job and alot of it.

Cons

You schedule changes every 6 months to a year and your schedule will go back an hour with daylight saving time. Also the medical plans cost a lot and they only offer high deductable plans.

Viewing 18100 - 18102 of 18,669 Reviews

Glassdoor has 22,029 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.