American Express reviews

4.1

82% would recommend to a friend

(18,656 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,656 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
May 2, 2014

Long Term Bet !!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Good work life balance; 2. Good culture and respect for people;

Cons

1. Hard work pays off but not in proportion; 2. Bureaucratic and "Slothy"; 3. Worth joining only when you want to go slow and steady. For highly proactive and energetic it may backfire !!

1.0
Apr 26, 2014

Worst experience of my professional career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good company for ladies as ladies usually do their second marriage with this company and amex take advantage of this on the same of diversity. Work from home facility is good. Good facilities like transport.

Cons

Pathetic work life balance Amex is known for its work life balance but it is totally fake n wrong perception. Staying back after shift timings is the culture of amex and moreover working without getting paid anything extra. Totally BPO environment with most of the departments have copy n paste work with zero learning. No professional trainings to enhance the quality n skills of employees. Employees are thrown to the heavy work culture from day one without providing them professional training. Not very good salary packages in comparison to same level of companies of same industry.

4.0
Apr 24, 2014

Great working culture

Recommend
CEO approval
Business Outlook

Pros

Flexible , Adaptive and people centric

Cons

Less growth People get stuck in comfort zone

Viewing 18244 - 18246 of 18,656 Reviews

Glassdoor has 22,015 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.