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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,653 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,653 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      19K reviews
      5.0
      Oct 24, 2013

      One of the best companies to work with in India. They grow you professionally.

      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice atmosphere, very friendly colleagues, lot of learning, new responsibilities, work life balance, work from home, good salary, good transport, they maintain a class.

      Cons

      on boarding process is not good, less pay hike, less growth opportunities (people like stay here and leave no room for others to come in front :P)

      2.0
      Oct 23, 2013

      Once was universally great, now it depends on which leader you get

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      In the past the company had a genuine interest in employee engagement, delivering on best practice learning, helping you focus on your career and creating lots of opportunities to learn and grow. Managers had a clear framework for what to do as a leader who built engagement and performance and pay were linked to the results. Brilliant. Some of this still exists with individual leaders who really understood this and really lived by it, there are still many great people there today.

      Cons

      A complete lack of focus on investment in people over the last few years. The rot began with dropping the ball on genuinely measuring engagement and linking this to peoples remuneration and recognition. Also, has been slow to respond to the necessity of genuine innovation in a fast changing payments environment, lots of half hearted underfunded initiatives and a real lack of leadership or visible understanding of the challenges ahead.

      5.0
      Oct 18, 2013

      Leader in Financial Services

      Customer experience
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee Centric Job Satisfaction Growth Opportunities Excellent Leadership Innovation and Technology Serious Focus on Employee Development A Very Conducive and encouraging environment for Learning and Development

      Cons

      The cons are largely at Individual People leadership or Process level, which is very common in any organization largely - however the Organisation as a Whole is one of the Best in the industry.

      Viewing 18277 - 18279 of 18,653 Reviews
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      ReviewsAmerican Express reviews

      Glassdoor has 22,012 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.