American Express reviews

4.1

82% would recommend to a friend

(18,653 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,653 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Sep 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Able to develop different skills and interests overall. Mobility is encouraged. Flexi time and working from home is allowed when in a project based role (Operations for instance is very controlled). Big focus on Compliance everywhere. The company is sympathetic to personal situations. Team work is usually the norm.

Cons

Lack of resources to attend professional training. Negotiating a pay rise internally from jobs to jobs is a pain, mostly externals and graduates have the edge here. A lot of politics slowing down the work for nothing but their egos. There is often a restructuration happening somewhere but that is the norm in a Blue chip.

3.0
Sep 7, 2013

BBo

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a feeling of "teamwork" amongst the front-line workers. Good working atmosphere and co-operation between employees on the same platform. Regular feedback from Team Leaders.

Cons

No job security. When the company decides to cut costs, people are dispensable, regardless of performance or tenure. The micro-managing is far beyond what is necessary.

4.0
Sep 6, 2013

Financial Consultants

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Values of grown, high performance incentives

Cons

Tourcher long hour shift High Street

Viewing 18286 - 18288 of 18,653 Reviews

Glassdoor has 22,012 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.