American Express reviews

4.1

82% would recommend to a friend

(18,646 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,646 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Oct 24, 2012
Recommend
CEO approval
Business Outlook

Pros

American Express has a awesome Work/Home balance, offers great pay, has plenty of opportunity to advance and offers their employees great benefits.

Cons

They are very firm, there are a lot changes daily to policies and procedures, although there are a lot of opportunities to advance from within the average employee tenure is very high which means newer employees have a lot of competition.

4.0
Oct 15, 2012

Great company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are great. Very divered staff. Management lives on what they preach. Great 401 plans and medical plans

Cons

Salaries are not that high but when you take the other benefits it compensate.

2.0
Oct 13, 2012

Terrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

benefits and salary are they only good thing about this company

Cons

The Team Leaders need to go through training. A few need to get fired

Viewing 18343 - 18345 of 18,646 Reviews

Glassdoor has 22,004 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.