American Express reviews

4.1

82% would recommend to a friend

(18,647 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,647 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Sep 28, 2012

It was okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very staff oriented policies and procedures. Being an employee is great in American Express. From the moment you join you are taught that you are creme-de-la-creme.

Cons

It was good, but it was better to be out early as Amex does not encourage individual thinking or creativity. It programs you to be a factory worker and the brainwashing that you are the best following the best process is so great that if people have spent too long in there, they spend the rest of their lives believing it.

3.0
Sep 22, 2012

Stay aligned, don't touch the monuments, and you will go far

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Probably the best brand you can ever have on your CV. A great training ground.

Cons

The culture can be a tad strait jacketed. Not the best place for entrepreneurial minded people. The bureaucracy can be stifling at times.

Viewing 18355 - 18357 of 18,647 Reviews

Glassdoor has 22,005 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.