American Express reviews

4.1

82% would recommend to a friend

(18,647 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,647 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Oct 3, 2012

They are a fair company that respects the value of work life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mat Leave and Pat leave programs are very good... blue works is a great program for those with 60+ min commutes Tons of lateral movements available Its like an extension of college - you will continue to learn and gain skill sets as your career progresses American express is an incredible brand to be associated with and you will get to focus on the customer and have a tangible effect on the customer.

Cons

depending on who your leader is, that work life balance culture that Amex preaches by can be affected... compensation is barely keeping up with the cost of living, especially in NY... Political game play is always an issue... its very difficult to grow and follow a career path if you are focused on a particular part of the business. To be successful you must be willing to take any job in the company at any point regardless of your interest.

4.0
Oct 2, 2012
Recommend
CEO approval
Business Outlook

Pros

There are a lot of benefits to work here. For example, there's always something new or invigorating happening at work. Friday fun exists, for example. Monetarily, the pay is good for the city that I live in.

Cons

Not transparent. Misleading information about your salary on the offer letter. Allow there to be more understanding about job responsibilities and don't be so rigid about it.

Viewing 18352 - 18354 of 18,647 Reviews

Glassdoor has 22,005 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.