American Express reviews

4.1

82% would recommend to a friend

(18,637 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,637 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Feb 17, 2012

Mixed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

fringe benefits like transport, employee engagement activities

Cons

no learning, no career development, incompetent people promoted

3.0
Feb 16, 2012
Recommend
CEO approval
Business Outlook

Pros

-Enough marketing budget to achieve results and learn through doing -Generally smart and dedicated people to work with -Ability to make lateral moves at the Manager level

Cons

-Quality of leadership at Director level very mixed -Promotional opportunities take a while and sometimes very political -Somewhat too inwardly focused

3.0
Feb 15, 2012
Recommend
CEO approval
Business Outlook

Pros

lots of opportunities to volunteer in community events nice office environment and great campus and cafeteria good coworkers and great team environment

Cons

incompetent managers & poor management practices technically incompetent & poor project management practises poor financial mangement practises overall silo mentality top heavy management

Viewing 18442 - 18444 of 18,637 Reviews

Glassdoor has 21,995 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.