American Express reviews

4.1

82% would recommend to a friend

(18,636 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,636 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Feb 11, 2012

OK

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Work/Life Balance, Good People

Cons

Corporate Politics, Health Plan is expensive

5.0
Feb 2, 2012
Recommend
CEO approval
Business Outlook

Pros

The company culture is one of openness and opportunity. The management supports employees to not only succeed at American Express but also at life. The culture also supports a very good work life balance. Everyone has moved away from Lotus Notes!

Cons

The company is very large which creates a lot of layers for changes to be made. In the IT department it is sometimes hard to move projects along.

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Glassdoor has 21,994 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.