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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,633 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,633 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      19K reviews
      3.0
      Apr 13, 2011

      not bad

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      reasonable hours, pay and flexible with personal needs

      Cons

      slow promotion, slow process more of a family oriented place not suitable for younger ambitious people

      4.0
      Apr 1, 2011

      Good, energetic environment but with some drawbacks

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting and varied work assignments, access to senior leaders (you have formal and informal opportunities to speak with them), some leaders are exceptional and caring (but you are lucky if you get one), many different areas that you could move into if you've positioned yourself for the assignment (both U.S. and non-U.S.), good amount of vacation time (able to take a good chunk of time off around Dec / Jan), work with a good range of people from many different backgrounds.

      Cons

      Not always clear what the rules of advancement and promotion are. Mostly seems to be if someone takes a liking to you and you work your heart out. Sometimes feel there is more focus on appearances than on true change and actual results. A lot of people spend more time spinning a positive tale to present to senior leaders than actually doing the hard and meaningful work. Some leaders do not provide a clear vision for their teams which leaves them feeling a bit lost and demoralized.

      4.0
      Feb 17, 2011

      satisfactory

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      relashionship with clients good climate friendly colleagues

      Cons

      link to financial crisis and credit crunch

      Viewing 18499 - 18501 of 18,633 Reviews
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      Glassdoor has 21,991 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.