American Express reviews

4.1

81% would recommend to a friend

(18,633 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,633 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Feb 12, 2011

Political Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amercan Express has good company brand, and tried to creat a good workng environment for employees to work.

Cons

American Express has a very complicated organization structure, and metric reportinglines, sometime it is very difficult to mkae things happen, the card acceptance issue is always critcal.

4.0
Feb 7, 2011
Recommend
CEO approval
Business Outlook

Pros

I enjoye working there as a contractor. The people were nice and the work was interesting.

Cons

A.E. is somewhat of an anachronistic company. They don't like it when employees to work from home using company laptops, even though interractive teams are worldwide. Corporate culture seems too caughgt up in the facade of "official outreach". Overall, though, I liked my managers and was sorry when I was caught up in the layoff typhoon. I would work there again.

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Glassdoor has 21,991 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.