Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,611 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,611 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Jan 27, 2010

      You'll know whether it's right for you after 3 years

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart people, willingness to innovate, and the chance to move into a new role after 1.5 years. Employees tend to stay at Amex, once they make it past the 3 year mark.

      Cons

      Delays with project approval, formal corporate culture, lack of opportunites for Sr. Managers to be promoted to Director.

      4.0
      Jan 20, 2010

      Good place to spend 8+ hours a day, frustrating matrix culture

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Look, Amex is a good place to have to go every day. The work is stimulating, the people are (for the most part) bright, and the company is one of the good guys in terms of CSR and responsibility in financial services.

      Cons

      The matrixed, cultlike culture focuses on "band level" to a fault and decision making is frequently based on the interpretation of a senior leader sneeze vs. the right move for customers and shareholders.

      4.0
      Dec 19, 2009

      Good place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people, opportunities to advance for top performers, flexibility in working arrangements, ability to lead projects even at lower levels.

      Cons

      Too many people are asked to weigh in on somewhat simple decisions, slowing down projects; health benefits are very expensive.

      Viewing 18556 - 18558 of 18,611 Reviews
      Related searches: American Express jobs | American Express salaries | American Express benefits | American Express interviews | American Express conversations
      ReviewsAmerican Express reviews

      Glassdoor has 21,965 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.