American Express reviews

4.1

81% would recommend to a friend

(18,611 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,611 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jul 6, 2014

Amazing

Recommend
CEO approval
Business Outlook

Pros

If you want grow professionally, and you have curiosity for what you do, then it is the correct place for you. Team leaders will motivate you, will let you attend formative courses, and follow in each step of you career. Amex paltforms are rich of tool that enable you to acquire new skills, met colleagues around the globe anc share thei knowledge. Perfect work-life balance.

Cons

Depending on the country, you could experience difference in the way leadership team share strategic lines and targets achivement processes.

5.0
Jul 4, 2014

Great Company to Work For!

Recommend
CEO approval
Business Outlook

Pros

* Great work/life balance, but comes in peaks and troughs often * Excellent brand on your CV * Great community and peers/seniors to develop yourself * Good benefits and over average remuneration * Truly global blue chip with a lot of opportunities abroad * Great office locations * Very flexible with home-working * Good holiday allowances

Cons

* Need to improve support technology, like expense management systems, PTO trackers, etc * Could use CRM better * Salaries are on the peak of the bell-curve (or just to the wrong side), is a driver in some good people leaving * Need to remove some of the technological systems that are out of date and take up time from field-staff's day * sometimes you get thrown in the deep end if you're a joiner * training is below par * difficult to find adequate cover for some roles when you need PTO

5.0
Feb 16, 2014

Great company to work for

Recommend
CEO approval
Business Outlook

Pros

Employee friendly, recognition of talent, great atmosphere

Cons

none actually. keep up the good work.

Viewing 18580 - 18582 of 18,611 Reviews

Glassdoor has 21,965 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.