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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,641 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,641 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      19K reviews
      1.0
      Sep 18, 2018

      You'll succeed here if you're part of the good ol boys club

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very generous PTO, fitness center and wellness centers on site, on site cafeteria

      Cons

      Health benefits are a joke with high deductibles that continue to increase each year. Doesn't matter if you report sexual harassment or sexual assault, as long as you don't go public with it, they don't care about your well-being. The classic over-worked and under-appreciated scenario, no matter how many times you show your hard work. Unless you're part of the good ol boys club. You'll get a raise and promotion. They definitely don't live up to their so-called "Blue Box values."

      4.0
      Aug 13, 2018

      Great culture and robust leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very people centric organization, you can build a career here with the right sponsorship. It is encouraged to look internally for roles that enable professional growth

      Cons

      Slow moving or you can say that every decision is very thoughtfully made which leads to lags and delays. If you do not have the right sponsors in the company, you cannot move forward.

      3.0
      Aug 1, 2018

      Good colleagues, but very political culture

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-life balance Great people/team Flexibility/Great work from home policy Benefits (401k match)

      Cons

      Low pay Very political-you will not get promoted if you don't network and set up coffee chats with the right people Very slow decision-making I had a terrible boss who should not have been a people manager, but the rest of the team was great.

      Viewing 232 - 234 of 18,641 Reviews
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      ReviewsAmerican Express reviews

      Glassdoor has 21,999 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.