American Express reviews

4.1

82% would recommend to a friend

(18,644 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,644 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Aug 14, 2017

Good company, good benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive salary and benefits, good work life balance if you want it.

Cons

Bottom line savings continue to result in reductions in workforce leaving more work for those that remain.

1.0
Aug 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Severance, severance, severance, severance, severance.

Cons

Too many VPs, siloed teams that are not motivated beyond their Goals. Exploit H1 Visa's to bring their off-shore model on-shore. Dishonest leadership has the backing of HR to lie and slander direct reports.

2.0
Mar 14, 2017

Super Passive Aggressive Culture

Recommend
CEO approval
Business Outlook

Pros

Great work life balance.

Cons

Everyone expected to up and move roles every 2-3 years and those internal moves are time consuming. As a result, few people have good institutional memory, and so business and operational processes change too frequently--or worse, are completed based solely on relationships. Passive aggressive culture means little candor and honesty. People nod yes, and mean no. Also, many at the organization are simply waiting for something better to come along. lots of mediocrity at every level.

Viewing 241 - 243 of 18,644 Reviews

Glassdoor has 22,002 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.