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American Family Insurance

Engaged Employer

American Family Insurance reviews

3.3

48% would recommend to a friend

(2,525 total reviews)
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Bill Westrate

56% approve of CEO

50% positive business outlook

American Family Insurance has an employee rating of 3.3 out of 5 stars, based on 2,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Family Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Hired as remote, wonderful manager who encourages and aids career growth. My team is fantastic, the work life balance & flexibility works very well for me.

Cons

Felt like a bait & switch situation pretty soon after being hired, we were then told that we will be hybrid 50% of the time in office. Those of us who were hired as remote were required to live within 30-50 miles of an office are required to be in office 10 days a month starting this fall. But some were hired that live outside those parameters? So that requirement ended up not being true? The timing of it felt planned for my onboarding group I guess. And when complaints aired (obviously) upper management held forums in which they basically said “we gave you enough of a heads up, nothing you say is impacting our decision.” That’s really the only thing that has bothered me working here. We’ll see how it goes in the fall!

Viewing 13 - 15 of 2,525 Reviews

Glassdoor has 2,781 American Family Insurance reviews submitted anonymously by American Family Insurance employees. Read employee reviews and ratings on Glassdoor to decide if American Family Insurance is right for you.