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American Income Life

Part of Globe Life

Engaged Employer

American Income Life Client Support Associate reviews

2.4

19% would recommend to a friend

(37 total reviews)
avatar

Steven K. Greer

41% approve of CEO

20% positive business outlook

Client Support Associate employees have rated American Income Life with 2.4 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have an average working experience there. American Income Life is rated 34% below average by Client Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

37 reviews
4.0
May 11, 2022

CSR

Recommend
CEO approval
Business Outlook

Pros

Outbound and inbound calls, monthly meetings with supervisor

Cons

Most times customers won't answer the phone and in turn that will mess up you call completes per hour, resulting in a termination

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American Income Life Response
4y
Thank you for taking the time to give us feedback. We're happy to have you on our team and appreciate your contributions to AIL and our mission of helping provide financial protection to our customers. We wish you a successful and productive future ahead with AIL.
1.0
Apr 18, 2022

Awful

Recommend
CEO approval
Business Outlook

Pros

None Working from home Virtual Meetings Choose your schedule but not really

Cons

Pay is low Pyramid scheme Management is horrible Always working Scam

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American Income Life Response
4y
Thank you for your feedback. We're sorry that your time with AIL didn't meet your expectations. The experience you're describing does not represent our AIL hiring or training style and we are sorry to learn of your situation. We invite you to send us an email to AILfeedback@ailife.com with more Agency details so that we can look further into this situation.
3.0
Oct 21, 2021

Insurance Company

Recommend
CEO approval
Business Outlook

Pros

You are part of a team. As a team, you find your clients, set up sales pitches, and share gains.

Cons

Takes too much of your time. It is completely time-consuming!

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American Income Life Response
4y
Thank you for your review. We're glad you enjoyed our positive work environment but disappointed that our agent position didn't completely meet your expectations. This position does require a persistent, sales-minded individual in order to succeed and is not for everyone. It can be a very rewarding career both financially and personally for the right individual. We wish you all the best in the future.
Viewing 13 - 15 of 37 Reviews

Glassdoor has 5,233 American Income Life reviews submitted anonymously by American Income Life employees. Read employee reviews and ratings on Glassdoor to decide if American Income Life is right for you.