Is American Income Life a good company to work for as a Client Support Associate?

Client Support Associate professionals working at American Income Life have rated their employer with 2.4 out of 5 stars in 37 Glassdoor reviews. This is a lower than average score with the overall rating of American Income Life employees being 2.8 out of 5 stars. Search open Client Support Associate Jobs at American Income Life now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at American Income Life .

Does American Income Life pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at American Income Life with 2.4 out of 5 stars based on 37 anonymously submitted employee reviews. This is 18.9% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at American Income Life.

How happy are Client Support Associate professionals working at American Income Life?

19% of Client Support Associate employees at American Income Life would recommend their employer to a friend. This rating has decreased by 14% in the past 12 months. Client Support Associate professionals have also rated American Income Life with a 2.7 rating for work-life-balance, 4.0 rating for diversity and inclusion, 2.7 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at American Income Life?

Insurance Agent (661) , Supervising Agent (496) , Agent (274) , Insurance Sales Agent (217) , Life Insurance Agent (209) , General Agent (180) , Sales Representative (122) , Benefits Specialist (120) , Sales Agent (120) , Sales Associate (69) , Benefits Representative (68) , Master General Agent (63) , Licensed Insurance Agent (61) , Sales (61) , Career Agent (58)

What are the pros of working at American Income Life according to real employee reviews?

"The majority of my fellow associates were great people to be in the office with." ((in 247 reviews)); "Great training and leaders!" ((in 223 reviews)); "Money is good for brokers who are ok going door to door and a lot of incentives" ((in 201 reviews)); "Remote and flexible you can work from home" ((in 140 reviews)); "The culture here is great also!" ((in 130 reviews))

What are the cons of working at American Income Life according to real employee reviews?

"Long hours to sometimes not get paid for the week because customers are blowing you off" ((in 273 reviews)); "Poor management, lack of strategy and no decorum" ((in 138 reviews)); "Some long hours but worth it in the long term." ((in 119 reviews)); "The managers make more money on new hires in the first 90 days than anything else." ((in 110 reviews)); "And no benefits." ((in 70 reviews))

American Income Life Client Support Associate reviews

2.4

19% would recommend to a friend

(37 total reviews)

Steven K. Greer

41% approve of CEO

20% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Support Associate employees have rated American Income Life with 2.4 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have an average working experience there. American Income Life is rated 34% below average by Client Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

37 reviews

2.0

May 14, 2026

Fast money potential overshadowed by misleading practices

Account manager

Recommend

CEO approval

Business Outlook

Pros

You can make fast money

Cons

You will never own your book of business as advertised. Misleading on several major aspects they used as selling points. Boot camp never ends. It's 9-9 seven days a week. Overabundance of unnecessary meetings. Lots of beratement to contractors. Ethical issues reported & no punishment.

American Income Life Response

1mo

Thank you for your feedback regarding your time with American Income Life. We appreciate the time you spent as a member of our team and wish you all the best in your future career path.

5.0

Oct 16, 2025

great company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

high earnings flexable schedule work & family balance

Cons

starts out a bit slow there is a learning curve but if you follow the directions given to you it will all work out

American Income Life Response

8mo

We’re glad you are enjoying being a member of the American Income Life team and appreciate the financial and personal opportunities available to Customer Service Representatives. Best wishes for even more years of success at American Income Life.

1.0

Sep 24, 2025

its a scam

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

absolutely none they even found a way to ruin the one possible benefit; working from home, with constant micromanagement and a deluge of messages at all hours.

Cons

This company is 100% a scam, I was promised a base wage plus Commission, I was promised reimbursement for the cost of getting my license that was never repaid, I was promised specific working hours which they never respected by messaging me at all hours, inappropriate times, despite my protestations on any number of apps and through direct text messages and calls. I was promised hot leads for existing clients who wanted the product, the leads were dead cold and for people that never expected to be called.

American Income Life Response

9mo

Thank you for your feedback and for your hard work and dedication to American Income Life.

Viewing 1 - 3 of 37 Reviews

Top companies for "Compensation and Benefits" near you

Liberty Mutual Insurance

3.8★Compensation & Benefits

Progressive Insurance

3.9★Compensation & Benefits

USAA

3.8★Compensation & Benefits

Travelers

4.2★Compensation & Benefits

Jobs at American Income Life

Support Specialist (Hybrid)

Support Specialist (On-Site)

Bilingual Customer Retention Representative (Remote)

PR Support Representative