Is American Income Life a good company to work for as a Client Support Associate?

Client Support Associate professionals working at American Income Life have rated their employer with 2.4 out of 5 stars in 37 Glassdoor reviews. This is a lower than average score with the overall rating of American Income Life employees being 2.8 out of 5 stars. Search open Client Support Associate Jobs at American Income Life now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at American Income Life .

Does American Income Life pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at American Income Life with 2.4 out of 5 stars based on 37 anonymously submitted employee reviews. This is 18.9% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at American Income Life.

How happy are Client Support Associate professionals working at American Income Life?

19% of Client Support Associate employees at American Income Life would recommend their employer to a friend. This rating has decreased by 14% in the past 12 months. Client Support Associate professionals have also rated American Income Life with a 2.7 rating for work-life-balance, 4.0 rating for diversity and inclusion, 2.7 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at American Income Life?

Insurance Agent (661) , Supervising Agent (496) , Agent (274) , Insurance Sales Agent (217) , Life Insurance Agent (209) , General Agent (180) , Sales Representative (122) , Benefits Specialist (120) , Sales Agent (120) , Sales Associate (69) , Benefits Representative (68) , Master General Agent (63) , Licensed Insurance Agent (61) , Sales (61) , Career Agent (58)

What are the pros of working at American Income Life according to real employee reviews?

"The majority of my fellow associates were great people to be in the office with." ((in 248 reviews)); "The training is great and there is a possibility to get promoted on a regular basis." ((in 230 reviews)); "Money is good for brokers who are ok going door to door and a lot of incentives" ((in 210 reviews)); "Flexible schedule and work from home" ((in 138 reviews)); "If you get good the pay is great and you are can decide your schedule." ((in 124 reviews))

What are the cons of working at American Income Life according to real employee reviews?

"Long hours to sometimes not get paid for the week because customers are blowing you off" ((in 271 reviews)); "Poor management, lack of strategy and no decorum" ((in 137 reviews)); "Some long hours but worth it in the long term." ((in 117 reviews)); "The managers make more money on new hires in the first 90 days than anything else." ((in 106 reviews)); "And no benefits." ((in 76 reviews))

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American Income Life

Part of Globe Life

American Income Life Client Support Associate reviews

2.4

19% would recommend to a friend

(37 total reviews)

Steven K. Greer

41% approve of CEO

20% positive business outlook

Ratings by category

4.0

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.6

Career opportunities

2.5

Senior management

2.4

Compensation and benefits

Client Support Associate employees have rated American Income Life with 2.4 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have an average working experience there. American Income Life is rated 34% below average by Client Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37 reviews

3.0

Mar 17, 2021

Disorganized company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay and convenient work environment

Cons

Disorganized and lacks clarity in pay

American Income Life Response

Thank you for your review. We're sorry the time you spent at AIL didn't completely meet your expectations. We continue to look for ways to improve our employee experience and listening to former team members can help us make that possible. We invite you to send us an email with more details of your experience to AILfeedback@ailife.com so that we can look further into the improvements that are needed in your department. We wish you nothing but the best in the future and look forward to hearing back from you.

1.0

Mar 10, 2021

f this crap

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

no pros they suck scamers

Cons

they still your money they are scammers dont do it

American Income Life Response

Thank you for your feedback. We’re sorry your experience was less than you expected. Every AIL agent is a valued part of the team and our leadership is invested in each agent’s success, personal development, and career growth. The situation you described does not reflect our AIL management style and we apologize that this was your experience. We invite you to send us more agency details to AILfeedback@ailife.com so that we can address this situation and prevent this type of experience from happening again.

3.0

Jan 23, 2021

fast paced

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Enjoyed co workers. Time went fast it was so busy.

Cons

micromanagement, few breaks, no raises

American Income Life Response

Thank you for your review and for your years of dedication to our team and customers. AIL is always looking for ways to help our team members succeed in their career and feedback from former representatives can help us improve their path to success. We wish you all the best in your next career path.

Viewing 19 - 21 of 37 Reviews

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Reinstatement Clerk (Remote)

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American Income Life reviews FAQs

American Income Life reviews American Income Life Client Support Associate reviews

American Income Life

American Income Life Client Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Disorganized company

f this crap

fast paced

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