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American Income Life

Part of Globe Life

Engaged Employer

American Income Life reviews

2.8

36% would recommend to a friend

(4,198 total reviews)
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Steven K. Greer

62% approve of CEO

35% positive business outlook

American Income Life has an employee rating of 2.8 out of 5 stars, based on 4,198 company reviews on Glassdoor which indicates that most employees have an average working experience there. The American Income Life employee rating is 23% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Aug 25, 2015

I would rather scrub toilets for minimum wage.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People drank booze in the office and when we didn't have to dress in business outfits, we were allowed to dress like total bums.

Cons

I hated every second at AIL. Nobody was honest about pay or work. Every week I would find something new out that was even worse about whatever I found out the previous week. This job is 100% commission, cold calling, showing up to people's homes early in the morning unannounced to try to sell them life insurance, and lying to potential clients. And don't expect any pay for the rigorous hours of training and studying. What was the breaking point for me was the "child protection kits". We used them to weasel our way into people's homes with some cheesy line along the lines of "we live in a dangerous world. Let us help you protect your children," and after we got into their homes, we would then try to sell them life insurance. They stressed over and over again that there was no cold calling. That was half of the job. We were given boxes to put around town with cards that they could drop in with their info to receive these child protection kits. So we would call these people who dropped those cards expecting to get these free kits in the mail and we insisted we had to come into their homes to deliver the kits. Not creepy at all for either party involved. They stressed that we could work whenever we wanted, then yelled at us if we weren't working 80+ hours a week. They went on about all the money we would make, but I ended up paying 250 dollars before I called it quits. When I finally broke down and told my manager I was done, he told me I will never be able to support my family without that job and I have no work ethics. He told me he was a millionaire and because of that he keeps his family happy. Too bad he doesn't keep his new hires happy and compensate for the training with all of those riches of his.

3.0
Jan 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Contrary to what I have read in past interviews, this opportunity is very real. I have been with AIL going on 9 months now. Most people who dont make it here end up quitting within the first month or two. The week consists of: Monday: Office from 9-9 or 11-9 depending on your agency. Tuesdays and Wednesdays: In the field presenting to union members, credit union members, and association members as well as personal referrals. Thursdays: Office from 1-9 depending on how new you are and your how your agency runs, always until 9pm making calls though. Fridays Saturdays and (Sundays): Field days. Sundays are not always "required" but its kind of like off season football workouts where they are not "mandatory" wink wink. All things aside as long as you write $1150 in annualized life premium (alp) each week you will not be bothered. The average deal size is about $700 alp. Your managers will allow you some slack as long as you are hitting your numbers and the further over $1150 you can get each week, the more freedom you will have to exercise your 1099 benefits. If you struggle to hit $1150 on a weekly basis (the majority) then you will be micromanaged and have to come in early on office days to present on video and sit through various workshops designed to help you improve your craft. They really do want you to succeed because that means they get paid more however it gets to a point where after 8 full months I have heard every line in the book and the workshops and meetings are all the same. Very easy to get burnt out and you must have a positive mindset. The commission and bonus structure is pretty lucrative but a little complicated when you get into the fine details. I will use the 50% contract which is what you will be on after 60 days. Lets say you write the minimum each week ($1200 alp for simplicity). Advance: $1200 alp X 50% commission = $600 commision X 65% advance = $390 advance (Paid on Fridays via direct deposit.) The other $210 of the commision is put into a back end account which builds up to prevent chargebacks on the front end. Otherwise, since they are advancing you based on the yearly premium, if a client were to cancel, they would subtract it from your next week's paycheck. So the backend comes in handy. Bonus: (Paid on Mondays) @ 5% level: $1200 alp X 5% = $60. Total weekly earnings @ 5% bonus and $1200 alp = $450. @10% level: $1200 alp X 10% = $120. Total weekly earnings @ 10% bonus = $510. @15% level; $1200 alp X 15% = $180. Total weekly earnings @ 15% bonus = $570. You start at the 5% level and each consecutive week you bonus gets you to the next level. 15% is the top level and @ 15% your manager makes the most money from you. Manager's pay is never deducted from your pay, they just get additional. The more business you write, the bigger your bonus will be. It truly is opportunity unlimited because there are no limits to how much AIL will pay you. I've witnessed agents write over $30,000 alp in on week which at 15% bonus is a total paycheck of $14,250 for one week of work. I've also witnessed agents blank completely for weeks at a time.

Cons

I have seen the good, the bad, and the ugly here. There management practices can get shady at times due to the pressure of their contract structure. For example: managers must hire a new agent once every 5 weeks or they will lose their management contract. I witnessed them hire a 67 year old man who could not memorize the script just so they could fill the hiring quota. Memorizing the script is mandatory to go through training. The reason this was unethical is because licensing alone costs around $300 which is reimbursed after you hit 15% bonus for the first time. This poor guy spent 5 weeks trying to get to 15% (your manager will be in the car with you until it happens.) His manager ended up quitting and upper management told the poor guy tough luck and sent him packing. So not only did this guy not get the training he deserved, he spent 5 weeks in the field basically unpaid, wasting his time and money. This was one of the bigger things that went on but there are several little things you will notice that border ethical boundaries. The biggest negative to this postition is on Monday and Thursday combined you will be spending about 20 hours in the office, unpaid. Also being 100% commision based means there will be weeks where you don't make money. I've had a comma in my paycheck one week and zeros the next. Getting promoted into management means in addition to office time on Mondays and Thursdays, you will be in the office on Tuesday and Wednesday from 8-1 followed by field time until 9 pm. So you are working more hours and more unpaid hours with the possibily of more income or even less income. It is a very unbalanced environment. I will not bother going into the details of the managers pay structure but it is all bonus based. They get a bonus based on the bonus of every agent they have. So you will see top mangers getting bonuses upwards of $10,000 on Mondays but lower level mangers might be getting nothing due to the fact that they have far less agents coded to them. Your agents must be bonusing in order to get paid as a manager. Benefits wise you will have access to a health insurance reimbursement if you write $17,000 in a quarter but other than that there are zero benefits. Presenting to members in their home is quite difficult sometimes. Especially when they are smoking in your face or if they have a dirty dog. Dealing with low income members much of the time means low quality households. I would say about 70% of houses I have gone into are unusually gross. Also I have had to sit in the room while a femal member went to the bathroom with the door open, still talking to me. You must also be able to deal with getting kicked out of homes and getting yelled at every now and then. I suppose that comes along with being a salesman.

1.0
Aug 7, 2018
Recommend
CEO approval
Business Outlook

Pros

NOTHING it is a MLM pyramid scheme

Cons

I was the HR manager for 7 years and feel so guilty about the hundreds if not thousands of recruits I brought on board. I was told to lie by not just the owner but higher ups at the executive level as well. It is a 100% commission only sales job. The owner sits you down for an hour long presentation on how great the company is without ever going over what the job actually is. They tell you they are hiring for managers and enrollment agents when in fact in the 7 years I worked their we never once hired anyone for a management position you would have to sell for about 6 months, meet a certain quota, and bring on at least 10 recruits yourself before being moved to management. They make you pay for your own licensing and tell you that you will be paid during training but your not. They promise you leads but that is yet another lie you are expected to get at least 10 referrals from every client you visit oh and the best part is the clients have no idea you are there to sell them insurance because when you called them you were instructed to say you are with the child safety division and you are only contacting them to give them a free child safety kit. They say it will only take a short time when in actuality you are required to present a 3 hour laptop presentation ( you must provide your own laptop btw). If the client is dumb enough to fall for that you are then given a list of rebuttals to use on the client basically telling them how terrible they are for not protecting their family and not buying their products. Their MGA was just indited on over 100 counts of fraud for writing policy's for people that never agreed to them. Same MGA was busted a year before for cocaine distribution but all the charges vanished ( I wonder how) . This company will ruin your life and the owner will laugh about it. He has said over and over he does not care about his agents he only cares about the managers. He insults you for asking questions and made his wife the office manager because as the state agent he does not qualify for bonuses so he instead funnels them thru her. These people should not run a gas station forget about a multi level insurance company. The insurance commission has an open and active investigation on them and their is a class action law suite in the works against A.I.L and Torchmark. Best thing I ever did was escape this MLM. They still use my name and phone number in their emails even tho I quit a year ago and have contacted them on 3 different occasions asking them to stop. You have been warned STAY AWAY!!!!

Viewing 13 - 15 of 4,198 Reviews

Glassdoor has 5,229 American Income Life reviews submitted anonymously by American Income Life employees. Read employee reviews and ratings on Glassdoor to decide if American Income Life is right for you.