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American Income Life

Part of Globe Life

Engaged Employer

American Income Life reviews

2.8

36% would recommend to a friend

(4,199 total reviews)
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Steven K. Greer

62% approve of CEO

35% positive business outlook

American Income Life has an employee rating of 2.8 out of 5 stars, based on 4,199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The American Income Life employee rating is 23% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Jul 3, 2025

RUN!

Recommend
CEO approval
Business Outlook

Pros

Pay is okay I guess

Cons

It’s horrible. The systems we need to succeed are always down! They micromanage you. If you aren’t saving 35% of policies they fire you literally after alll that training it makes zero sense. They want you to be dishonest with customers to keep their policies it’s just a horrible job. The union is not for you it’s really to protect them I can go on and on

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American Income Life Response
11mo
Thank you for taking the time to give us feedback. We appreciate you letting us know that there are aspects of the position that did not meet your expectations. AIL is always looking for ways to help our team members succeed and your thoughts can help us improve. All the best in the future.
1.0
Mar 9, 2023

Be Careful, Ask Questions

Recommend
CEO approval
Business Outlook

Pros

Honestly, the people I worked with were the main plus.

Cons

If you are thinking of taking this job, it's because you're a hard worker and you want to make money. I took this job for the same reasons, and it seemed to be above board because they described how they got the union leads, and I was told I'd be paid during training. By the time I finished training, I was short on my rent for the month, and I'd been putting in 60-hour weeks. The leads I got as a full agent were for ppl requesting a free app connected to the Amber Alert system, and then I had to pivot to talking to them about life insurance. I was able to get some referrals, but it was a real mixed bag, and a lot of the ppl I got on the line told me they'd already had virtual appts 1-3 months prior. I was lucky; I have a couple of uncles in sales, and one of them knew someone in insurance who was able to talk to me about his company and gave me someone to reach out to. If you're considering this job, make them tell you where the leads are coming from and how many. Make them tell you how many union leads they're going to give you out of the gate, because that's the presentation you get trained on and those are the easiest to close. And have two months' rent and bills budgeted for.

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American Income Life Response
3y
Thank you for your feedback. We’re sorry your experience was less than you expected. Every AIL agent is a valued part of the team and our leadership is invested in each agent’s success, personal development, and career growth. The situation you described does not reflect our AIL management style and we apologize that this was your experience. We invite you to send us more agency details to AILfeedback@ailife.com so that we can address this situation and prevent this type of experience from happening again.
3.0
Feb 20, 2023
Recommend
CEO approval
Business Outlook

Pros

They have great training, the team I am apart of does their best to instill belief and knowledge into new agents, training them along the way.

Cons

Didn't get any of my own leads for about a month and a half, when I did I received 45 leads half of which were already contacted by other agents (within the past month) and the other half of which has to be fully deceived into believing they're receiving something for free, only to be duped on the appointment when the offer screen pops up. Felt very sleazy, and very slimy to me. Even though I made some money, the commission rates are NOT ALL THE SAME. They advertise 50% commission across the board on the contract, and forget to mention in tiny letters that 50% only applies to "some" carriers. I made as little as 20% commission on some sales. Some people are successful in this business, but you really have to BELIEVE in what you are doing, and fully get drunk on the koolaid of "every new agent can make 10k a month your first year" to succeed.

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American Income Life Response
3y
Thank you for taking the time to give us feedback. We're happy to have you on our team and appreciate your contributions to our AIL team. We're sorry that there are aspects of your agency experience that aren't meeting your expectations. So that we can look further into your situation and take the necessary steps to improve these issues we invite you to send us an email to AILfeedback@ailife.com with more agency details. We look forward to hearing back from you soon.
Viewing 163 - 165 of 4,199 Reviews

Glassdoor has 5,230 American Income Life reviews submitted anonymously by American Income Life employees. Read employee reviews and ratings on Glassdoor to decide if American Income Life is right for you.