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American Income Life

Part of Globe Life

Engaged Employer

American Income Life reviews

2.8

36% would recommend to a friend

(4,198 total reviews)
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Steven K. Greer

62% approve of CEO

35% positive business outlook

American Income Life has an employee rating of 2.8 out of 5 stars, based on 4,198 company reviews on Glassdoor which indicates that most employees have an average working experience there. The American Income Life employee rating is 23% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Apr 6, 2017
Recommend
CEO approval
Business Outlook

Pros

These aren't pros in any sense, BUT, this is what initially sold me on working for them: -flexible hours - I could work as much or as little as I chose and have a work/life balance -ability to meet many new people -ability to make endless amounts of money - they boast about how their bonus structure is the best in the industry -have the backing and support of a Fortune 100 company, but basically run my own business -ability to move quickly up the management chain with hard work -get paid on a weekly basis

Cons

I initially received a call from a HR person saying that my manager "saw something" on my resume that he liked. First off, I have no prior experience in insurance and had been working in the health and fitness industry for over 6 years at this point, so I asked what they saw: I'm a former collegiate athlete, which meant that I knew what it meant to put in the work necessary to succeed. This also meant that they will hire just about anyone if you have a pulse, a car, and a good demeanor. It wasn't fully disclosed that I would be an independent contractor, or explained what that would mean for taxes. They don't take any taxes out, which means that you must set aside at least 20% of your paychecks aside for taxes at the end of the year. For every application you write that gets approved, you get paid for the year on that application in advance, BUT, if that policy is cancelled within the first year, you have to pay the money back for the time the policy wasn't in force (pay you for 12 months of the policy, but if it's cancelled after 3 months, you have to pay back the remaining 9 months of the premiums). This was NEVER explained to me, and have had to pay back money that I was paid. My family lives paycheck to paycheck so not having the income I expected is a huge problem. The “flexible” hours. As an independent contractor, I can make my own hours. What they don't tell you is that there are mandatory meetings, mandatory booking hours in a specific office (the one I’m mandated to go to is almost triple the mileage one way from the office I was hired out of), and mandatory times in which you're out in the field. By making these things mandatory, they are in violation of my contract. They insist that those are the norms, but my manager and SA micromanage when I’m working by calling and texting multiple times a day, sometimes starting at 7am, and really lay on the guilt and "not being a team player" spiels when I've had to adjust my hours to work around my spouse's job and take care of my child. Their idea of a typical work week is that you work 6 days a week, but are expected to work 7 days if you didn’t have any sales earlier in the week. It’s also not uncommon to work 10-14 hour days, for multiple days in a row. All the communication in the world can't make up for the fact that I've turned into an absentee parent because the work/life balance I was promised doesn't exist. I understand that it takes time to build up, but I didn't expect to never see my family. Paid on commission only. Yes, you get some pretty large paychecks if you have a good week (and if all the applications clear), but you don't get paid for mileage, if you choose to have a work cell, if you want business cards, gas, sitting in all the meetings and booking night hours, etc. So if you factor in the sales you make for the week with all the hours you spent working for that same week, the hourly rate is pretty dismal, especially if you have a bad week and didn't make any sales (which also means you don't earn a paycheck). The training you go through before being “released” is laughable. I was released to be out on my own, meaning no manager or supervisor with me, after 2 weeks of riding along with them. I know I don’t know everything about the industry, but 2 weeks of shadowing is not enough training, especially when there are days you drive around for hours and knock on doors. Is a very unhealthy work environment. When I say this, what I mean is that it's expected that you don't stop for bathroom breaks, to eat lunch or dinner, and to keep snacks and liquids in your car so that you can get to the next house when you’re in the field. Many people of my team live on potato chips and Red Bull just so they can keep going without getting tired. AIL is a company that is unionized, however, you don't qualify for anything provided by the union unless you meet and maintain certain standards. Also, I couldn't opt out of the union, but it was also never disclosed what the union dues cover, when they're taken out, and what the cost of the dues are. There needs to be full disclosure here. My biggest personal issue with my team is that I'm the only female and the only one with a young family. This is extremely tough because no one understands that I'm not able to work when my child is sick and can't go to school, if I become ill, or my spouse has to work late, or other family things come up. I've been chewed out for my lack of dedication more times in the 8 weeks I've worked for the company for things I can't control than I can count. They use "no-cost" incentives to get into peoples homes to show them additional life insurance benefits they may qualify for, even if they only wanted the no cost benefit and nothing else. The program basically spits out the exact same benefits for everyone you sit down with, no matter what they may already have. In order to sell them on more, they make up names of programs that don't exist just to get more money out of them. The company is basically a MLM (multi-level marketing) scheme: you make $$ off the people who work under you, and the people who work under them, and the people who work under them, so forth and so on, and they really push you to become a manager, which could happen in under a year (most other companies it's 2-3 years before becoming a manager). All in all, it's turned out not to be at all what they proposed to me. I enjoy the industry as it turns out, but this company turned out not to be a good fit for me and my family. There's so much more that's wrong with this company that I've experienced, but not everyone has the same experiences so you can take my review as you wish.

1.0
Sep 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Great agents that are in the same shoes that you are in desperate for a better life and comfortable life. Sadly to be mislead by managers that are rich because of the people they lied too. You can succeed if u don't mind manipulating people or lying.

Cons

Please do not be fooled by the smooth talking guy that will be doing the whole class presentation because that is his job which is to sell you on AIL. He will give you his life story and how ail changed his life etc. he is a really cool guy but is there for one thing to get you to be with the company. It is very misleading they do sell you a dream of 50k-100k if u work hard but it is actually not true. They tap dance around the truth and are very good at it because have been working with the company for years and they are the only ones believe me. No paid training, 100% commission, 9am-9pm seriously, you have to pay for your own gas, a lot of mileage on your car, high retention because they lie to their possible employees about the company. They insist it is not cold calling but it actually is... Because the leads they give you are like 1/2 years old so after 100s of calls and yes I did say a 100 u might get 5 to answer the phone and have no clue who you are or angry that other agents have been calling. If you areLucky to get them on the phone you have to memorize a 10 page script to tell these people to get into the house. How I start realizing that this company was a little schemes was when the people submit at information to receive free Child safe kit kids we call these people we tell them hey we have your free Child safe kids at no cost you and we need to deliver them to you in your house they're already skeptical about us being in their house but if you can get in the house that is a great deal. After u get in the house you're giving them the child safe Kit and then after that you slickly slide into the life insurance and pretty much make them fill like crap on how there family would be screwed if they were to pass. at that point the client is already aware of why your really there.... Awkward feeling much. They want you to book at least 10 appointments every other day that way to ensure out of those 10 you at least get 4 just because the people feel so sorry for you that they will just say yes to the plan. Please don't make a mistake like I did and leave my job because a company is really good at selling dreams. But there are a couple that are successful because they pretty much don't mind lying to customers or sometimes even just flat out don't have morals. I feel very sad because some people were leaving their jobs from 10 years to try out this company And to unfortunately realize that this company is a scam really has no job security and is a constant cycle of new faces and new people because when people finally getting to the company they really realize how deceiving the company really is. please save yourself and don't make the same mistake I did. If u still want to try it out do not quit your job until you receive your first check in your hand.I only wish I would have read the reviews first before spending 300$ to be license and spending 10/11 hours days for free to work for this company. Please don't be fooled by the nice reviews that have been manually put out there by the managers its self to make the company look good. I heard one of my managers asking one of there agents if they went on a website and started writing good reviews on the company. So don't believe them.

1.0
Jan 22, 2024

An Honest Review

Recommend
CEO approval
Business Outlook

Pros

I only wasted 6 months of my time, effort and money, if I could give -5 stars, I would. I’ll be submitting my resignation soon.

Cons

The amount of money you make is directly correlated with how well you can manipulate hard-working people out of $20-$200 a month. 100% commission based. The top performers are smug, slimy, stereotypical salesmen, but they’re revered, honored, and awarded by the leadership here, because they do exactly what is expected from them. They’re exactly what the leaders of this agency want. They expect you to tell people that “Life insurance is the cornerstones of your financial future” when most of the people you sell to don’t have any investments outside of their 401K, are living paycheck to paycheck, and can barely live on the salary they’re paid. You will work 12 hours a day, 5 days a week, and be lucky to sell a policy. If not, you will be expected to work Saturday & Sunday as well. The culture of this agency, and probably the whole of AIL at large, is one of greed, manipulation and power.

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American Income Life Response
2y
Thank you for your review. We continually try to improve our agent experience and feedback like yours will help make that possible.
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Glassdoor has 5,229 American Income Life reviews submitted anonymously by American Income Life employees. Read employee reviews and ratings on Glassdoor to decide if American Income Life is right for you.