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      American National Insurance

      Engaged Employer

      American National Insurance reviews

      2.9

      39% would recommend to a friend

      (885 total reviews)
      avatar

      Tim Walsh

      46% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      American National Insurance has an employee rating of 2.9 out of 5 stars, based on 885 company reviews on Glassdoor which indicates that most employees have an average working experience there. The American National Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      885 reviews
      1.0
      Jul 13, 2025

      Not a great experience.

      Customer service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and benefits, Monday-Friday.

      Cons

      Was informed by management, numbers over customer service. Software and systems go down daily, making calls difficult, and the metrics regardless of slowness or circumstances go against you. Attempted to stay within the company and change roles, had the position and it was pulled from under me.

      avatar
      American National Insurance Response
      11mo
      Thank you for your review. We’re committed to listening and learning from all feedback to help guide our efforts moving forward.
      1.0
      Jul 10, 2025

      Greed, Dishonesty, Awful Leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO was generous after the Brookfield takeover.

      Cons

      They are regularly dishonest with employees and agents. Any credibility that the executives had with anyone has been completely obliterated. They have regular mass layoffs and nearly everyone is looking to leave the organization. Their recent merger has put profit above people but frankly, the carrier was mismanaged before the merger. It’s only gotten worse as there is no communication, just theater. CEO is just a figurehead and not one that gives you any confidence. His direct reports are useless. Unless you’re into annuities, avoid the carrier like the plague!

      avatar
      American National Insurance Response
      11mo
      We’re sorry to hear you have a negative impression of our company but please know we value our employees’ input and are committed to creating a positive work environment.
      4.0
      Jul 9, 2025

      Competitive Pay, but Uncertainty Due to Department Reorganization

      Senior property adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Supportive and experienced leadership team • Competitive salary and fair benefits • Positive work culture with collaborative colleagues • Clear expectations and manageable workloads

      Cons

      Company began reorganizing, leading to uncertainty about the future of the property department • Lack of transparency around long-term plans • Morale declined as layoffs became more likely • Limited growth opportunities due to restructuring

      avatar
      American National Insurance Response
      11mo
      We’re grateful you took the time to share your experience. We take all feedback seriously and use it to guide ongoing efforts to enhance the work environment.
      Viewing 34 - 36 of 885 Reviews
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      ReviewsAmerican National Insurance reviews

      Glassdoor has 971 American National Insurance reviews submitted anonymously by American National Insurance employees. Read employee reviews and ratings on Glassdoor to decide if American National Insurance is right for you.