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American National Insurance

Engaged Employer

American National Insurance reviews

2.9

39% would recommend to a friend

(885 total reviews)
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Tim Walsh

46% approve of CEO

32% positive business outlook

American National Insurance has an employee rating of 2.9 out of 5 stars, based on 885 company reviews on Glassdoor which indicates that most employees have an average working experience there. The American National Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

885 reviews
1.0
Oct 6, 2023
Recommend
CEO approval
Business Outlook

Pros

The leadership originally associated with American National is still good.

Cons

So many layoffs and positions not being filled. The moral is so low. This used to be so employee focused. Prior to Brookfield, this was an incredible place to work with a fantastic environment. I thought it was a place I could retire from and now I am concerned we won’t be in business very much longer

1.0
Jan 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Before the company was bought, American National was the golden child of a stable corporate entity for its employees and original stakeholders. This company had stable but mediocre profits. Technology however has been outdated and had been an ongoing struggle. It’s behind its competitors by over a decade in software development. The company was bought out by stakeholders that took advantage of American National and its employees.

Cons

American National does not have an identity or backbone. It prides itself to of not had any layoffs even during the Great Depression. The CEO in our last quarterly meeting finally made an official statement there have been layoffs and dramatic cuts in positions. This is not the place to grow your career, and I quote from a slide in the last quarterly meeting, “Where we’re going…’AI: Minimal number of cases requiring human interaction”. This company tried to take the easy way out not making the needed improvements for years and sold itself recently to Brookefield to fix its procrastination in technological development. Cutting jobs and automation to improve the client experience does not have to be synonymous. There is no guarantee from any source from direct supervisors or the CEO what jobs will stay and what jobs will be phased out. Immediately after Biden announced the ending of the COVID emergency (May 1st), the following week (May 8th) the company made an official statement to have a full return to office. As I will repeat: the Company does not have a backbone. The higher up management are even being cut unexpectedly, this company is being gutted. For a stakeholder: American National might be heading into the right direction showing an increase in profits (from cutting positions). For a potential employee: unless you’re able to sit at the table and can parrot the word “AI” and “BI” (business intelligence) you don’t have a future here. There are plenty of better paying jobs within this industry that you can have a stable, growing career. Automation and AI have the potential to make employees more productive - ANICO is not looking into the future on the necessity of preparing its employees for an adjustment. The human aspect is always going to be needed. Treating your employees as an obstacle will not help in the long run.

2.0
Nov 14, 2023

Disappointment

Recommend
CEO approval
Business Outlook

Pros

Co workers are wonderful people, have build a life time friendships. Work 37.5 vs 40 hour but you're paid for 37.5

Cons

Returned back to the office full time , absolutely zero flexibility to work from home which they announced they would allow WFH under certain conditions, which they have gone back on their word. Layoffs , people leaving the company and their positions are not being backed field. Our adjusters do 10x times the work vs other companies with little to no acknowledgment, absolutely no yearly bonuses like 99.9% of insurance companies give to employees. Christmas bonus is a joke. Health insurance is absolutely horrible l.

Viewing 16 - 18 of 885 Reviews

Glassdoor has 971 American National Insurance reviews submitted anonymously by American National Insurance employees. Read employee reviews and ratings on Glassdoor to decide if American National Insurance is right for you.