Is American Red Cross a good company to work for?

American Red Cross has an overall rating of 3.3 out of 5, based on over 5,278 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 50% of employees would recommend working at American Red Cross to a friend and 47% have a positive outlook for the business. The best reviews about American Red Cross have been left by employees working as Lifeguard , Blood Donor Ambassador and Internship .

Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Lab Technician (41) , Team Supervisor (41) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 423 reviews)); "Good benefits and meet lots of cool donors." ((in 233 reviews)); "Great Coworkers and Supivisors" ((in 113 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 85 reviews)); "The mission is great and fuels progress" ((in 64 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 319 reviews)); "Pay is low and when disaster strikes you have to be willing to man shelters with the volunteers." ((in 295 reviews)); "Long hours and lots of work" ((in 148 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 128 reviews)); "leadership is poor and not supportive" ((in 112 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

What are the top reviewed American Red Cross locations?

Washington , Charlotte , Philadelphia , New York , Los Angeles , Portland , Atlanta , Saint Louis , Douglasville , Columbus , Saint Paul , Baltimore , Omaha , Dallas , Chicago , Detroit , Pomona , Cleveland , Tucson , Louisville , Salt Lake City , Richmond , Nashville , Boston , San Diego , Madison , Dedham , Norfolk , Lansing , San Francisco

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American Red Cross

American Red Cross reviews

3.3

50% would recommend to a friend

(4,620 total reviews)

Gail McGovern

69% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Compensation and benefits

3.1

Career opportunities

2.8

Work/Life balance

2.8

Senior management

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Apr 28, 2012

Doesn't care about its employees, unfair staffing levels at blood drives, low comparable pay, poor benefit package.

Blood services charge person (csii)

Recommend

CEO approval

Business Outlook

Pros

Nice to be linked to a company with a good name. We love our donors..some of the most caring people in the world. Helping people.

Cons

Long hours, few breaks, pay not keeping up, benefit package getting worse every year. Due to low staffing levels, long lines at drives which makes donor unhappy.

3.0

Apr 24, 2012

Great mission - leadership epic fail.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Competitive salary and benefits for a non-profit. There are some incredible people working there who are mission driven. The worst day at work is still a day spent saving lives.

Cons

Disgraceful, lazy leadership. Runs more like a sorority house than a business. Zero support for mid-level management, which likely filters from the top level. No training for non-technical positions, no communication, bottom of the barrel morale, no respect for volunteers or customer service for donors.

5.0

Apr 20, 2012

Great place to work for progressive, "go-getter" personalities.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good working atmosphere with respect for family and personal lives. A lot of room for creativity in your position once you have established yourself as long as you are a good communicator and a team player. Good insurance and benefits package. Overall you can feel great about coming to work everyday and making a difference in someone else's life.

Cons

Some of the employees that have been around for a long time are poisonous to a positive working atmosphere. Compensation is good for non-profit but not on par with for-profit business. Professional development and training opportunities are lacking compared to what you can get at for-profit companies.

Viewing 4444 - 4446 of 4,620 Reviews

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Jobs at American Red Cross

Donor Recruitment Account Manager (Marshall, MN)

Blood Product Storage and Distribution Technician

Blood Product Storage and Distribution Technician

Blood Drive Program Coordinator

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Doesn't care about its employees, unfair staffing levels at blood drives, low comparable pay, poor benefit package.

Great mission - leadership epic fail.

Great place to work for progressive, "go-getter" personalities.

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