Is American Red Cross a good company to work for?

American Red Cross has an overall rating of 3.3 out of 5, based on over 5,276 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 50% of employees would recommend working at American Red Cross to a friend and 47% have a positive outlook for the business. The best reviews about American Red Cross have been left by employees working as Lifeguard , Blood Donor Ambassador and Internship .

Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Lab Technician (41) , Team Supervisor (41) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 420 reviews)); "Some benefits were good like tuition reimbursement and admin leave." ((in 233 reviews)); "Great Coworkers and Supivisors" ((in 108 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 78 reviews)); "Organization has a great mission" ((in 65 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 326 reviews)); "Pay is low and there is an expectation to be thrown into the job very quickly." ((in 288 reviews)); "Long hours and lots of work" ((in 146 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 129 reviews)); "leadership is poor and not supportive" ((in 109 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

What are the top reviewed American Red Cross locations?

Washington , Charlotte , Philadelphia , New York , Los Angeles , Portland , Atlanta , Saint Louis , Douglasville , Columbus , Saint Paul , Baltimore , Omaha , Dallas , Chicago , Detroit , Pomona , Cleveland , Tucson , Louisville , Salt Lake City , Richmond , Nashville , Boston , San Diego , Madison , Dedham , Norfolk , Lansing , San Francisco

American Red Cross reviews

3.3

50% would recommend to a friend

(4,619 total reviews)

Gail McGovern

69% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

5K reviews

4.0

Jan 4, 2009

Not perfect, but not as bad as other reviewers indicate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are tons of opportunities within the organization to move up or take your career on a varied path. Salaries are generally good, particularly for the non profit sector. I am proud of our mission and have made some of the closests friends of my life there. I also have a boss who encourages creativity and that is important to me. Overall the work is rewarding and intellectually engaging. I've traveled places, met people and had life experiences I would never have had outside the Red Cross.

Cons

The financial struggles of the Red Cross have taxed the employees in numerous ways-particularly during last year's RIF. We watched friends get laid off, we've had our own budgets cuts and we continue to watch belt tightening eat away at misson and morale. The complete ineptitude of our fundraising department to raise money isn't helping either. The hours and workload can be tough, particularly during disasters. I don't mind hard work and don't have kids, so for me it's not a big deal. But I do watch co-workers struggle sometimes.

3.0

Jan 4, 2009

The Red Cross: How it works

Phlebotomist

Recommend

CEO approval

Business Outlook

Pros

The Red Cross has a very positive impact on the community. It is very rewarding to go home at night and know that you helped to save a life. It is fun to meet people from all different backgrounds and get to talk to them and get to know people from your area. Sometimes you get lost in the day to day grind of the job and miss out on the impact that it really has on peoples lives. It is fun to hear the stories of why people began to donate and every once in a while you will get a personal story from someone who has needed blood, these stories really make you realize the impact that you really do have on peoples lives! The benefits that are available through the Red Cross are amazing!

Cons

There seems to be a lot of favoritism in the Red Cross. The Management has their own favorite employees and they sometimes overlook everyone else and all of the things that are happening that they should be overseeing and involved in solving these issues. The favorite employees also get away with a lot, in terms of breaking company policies. You do get lost in the daily grind of the job a lot of the time, but that happens in any job that you ever have. You just have to go to work and do your job and not worry about the favoritism that is going on around you and focus on the impact of what you are doing.

2.0

Jan 3, 2009

red Corss stuggles to change and retain young leadership

Executive director

Recommend

CEO approval

Business Outlook

Pros

the mission and work of the organization is very noble and worthwhile

Cons

The culture and embedded leadership make it difficult to move the organization into the current and necessary climate. Insitutionalized inertia

Viewing 4588 - 4590 of 4,619 Reviews

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Jobs at American Red Cross

Tucson PT Call Center Agent I - August

Camp Save a Life Camp Counselor-8

Tucson FT Call Center Agent I- August

Disaster Responder / Full Time