Is American Red Cross a good company to work for?

American Red Cross has an overall rating of 3.3 out of 5, based on over 5,276 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 50% of employees would recommend working at American Red Cross to a friend and 47% have a positive outlook for the business. The best reviews about American Red Cross have been left by employees working as Lifeguard , Blood Donor Ambassador and Internship .

Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Lab Technician (41) , Team Supervisor (41) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 420 reviews)); "Some benefits were good like tuition reimbursement and admin leave." ((in 233 reviews)); "Great Coworkers and Supivisors" ((in 108 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 78 reviews)); "Organization has a great mission" ((in 65 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 326 reviews)); "Pay is low and there is an expectation to be thrown into the job very quickly." ((in 288 reviews)); "Long hours and lots of work" ((in 146 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 129 reviews)); "leadership is poor and not supportive" ((in 109 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

What are the top reviewed American Red Cross locations?

Washington , Charlotte , Philadelphia , New York , Los Angeles , Portland , Atlanta , Saint Louis , Douglasville , Columbus , Saint Paul , Baltimore , Omaha , Dallas , Chicago , Detroit , Pomona , Cleveland , Tucson , Louisville , Salt Lake City , Richmond , Nashville , Boston , San Diego , Madison , Dedham , Norfolk , Lansing , San Francisco

American Red Cross reviews

3.3

50% would recommend to a friend

(4,619 total reviews)

Gail McGovern

69% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

5K reviews

3.0

Dec 31, 2008

The American Red Cross, it has potential

National staff

Recommend

CEO approval

Business Outlook

Pros

During times of disaster it amazing to see how much we help people. It is hart warming to know that the services we provide are made possible by volunteers and the donations of the American public. The people who work for the Red Cross and actually provide services truly believe in the mission. Working on a disaster is not glamorous, it's hard work but seeing how we help people makes it all worth it. The best is the husband wife ERV teams that drive all over the country when we need them. Our work makes a difference to those in need.

Cons

Its a large organization and we try to be everything to everyone. At times we get bogged down and loose sight of our mission. The divide between National Headquarters, Chapters and Blood Regions is a problem. At the end of the day we are one organization yet we seem to compete against one another instead of working together. Because we have had so much turn over at the top of the organization (wonder why that is?Chairman/BOG) we keep changing course every few years and that has led to financial issues and the decrease in employee moral. At this point it can't get much worse.

3.0

Nov 20, 2008

A comfortable job with minimal growth

human resources manager

Recommend

CEO approval

Business Outlook

Pros

Overall working environment is good. On an average working day, there is very little stress and the work culture is very casual. It is an ideal place for employees with children, as there is a great degree of flexibility in working schedules. There is paid time off, full health and dental benefits, a short-term disability program, and some flex-time for disaster operations. There is also an employer matching 401k plan, tuition assistance, and mental health counseling. Employees are able to carry over 10 days of unused vacation time, which many employees seem to favor. All major holidays are recognized, and employees can often expect to be released early the day prior.

Cons

On an individual chapter basis, there is very little room for growth in any division. Promotions are usually only available when a member leaves, and horizontal transitions are highly unlikely. For a young professional seeking growth opportunities, he/she would have to be comfortable waiting for a space to open -which could be several months or several years. There is mandatory overtime for all staff in times of disaster and caring for loved ones is usually not an option right away. There is very little training and development, and in order to be promoted into management, new employees must be degreed in that area. Vertical transitions are usually favored for tenured employees.

2.0

Nov 19, 2008

The Red Cross Needs Regulatory Help

Quality assurance associate

Recommend

CEO approval

Business Outlook

Pros

Life-work balance, benefits package and allowed paid time off.

Cons

I lack confidence in the company's ability toward continuous quality. The consent decree and constant warnings from the FDA make the work environment difficult and destroys morale. I suspect senior management is incapable of leading the company out of its regulatory crisis. I mean it's been 22 years on consent decree.

Viewing 4591 - 4593 of 4,619 Reviews

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Blood Collections Materials Coordinator

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