Does American Specialty Health pay their employees well?

According to anonymously submitted Glassdoor reviews, American Specialty Health employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at American Specialty Health. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at American Specialty Health?

39% of American Specialty Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Specialty Health 3.5 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at American Specialty Health?

Customer Service Representative (56) , Software Engineer (14) , Health Coach (11) , Health Coach I (11) , Customer Service Representative (CSR) (9) , Customer Service Representative II (8) , Manager (8) , Supervisor (8) , Client Services Manager (6) , Clinical Customer Service Representative (6) , Credentialing Specialist (5) , Administrative Assistant (4) , Analyst (4) , Associate Software Engineer (4) , Business Intelligence Analyst (4)

What are the pros of working at American Specialty Health according to real employee reviews?

"The people are great and makes coming to work pleasureable" ((in 58 reviews)); "Good benefits over for everyone" ((in 37 reviews)); "It's a family atmosphere and the culture was good." ((in 27 reviews)); "Flexible Schedule, 3 Weeks PTO, Work from home when needed (department specific" ((in 19 reviews)); "My coworkers were great." ((in 19 reviews))

What are the cons of working at American Specialty Health according to real employee reviews?

"Pay was low for the role and there were no bonuses to the AM team for renewals or upselling." ((in 103 reviews)); "Many managers don't have a full understanding of the various jobs of the teams they oversee; they just go to meetings and delegate work to their teams with impossible deadlines." ((in 16 reviews)); "The Human Resources Department will harass an employee if that employee reports an abusive supervisor." ((in 16 reviews)); "some salaries may be low" ((in 15 reviews)); "Upper management seems to think chiropractors are actual doctors and are very proud of the money they make for themselves and trickle little down to employees." ((in 13 reviews))

What are employees saying about American Specialty Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Specialty Health layoffs and their outlook for job security at American Specialty Health in 2026.

What are the top reviewed American Specialty Health locations?

San Diego , Carmel , Southlake , Fort Worth , Dallas , El Cajon , Indianapolis , Houston , Atlanta , Temecula , Warren , Los Angeles , Murrieta , Columbia , Dallas-Fort Worth , Woodville , Troy , Boise , Idaho City , Brooklyn , New York , Arizona City , Gilbert , Phoenix , Detroit , Highland , Washington , Jacksonville , Maysville , Raleigh

American Specialty Health reviews

3.1

39% would recommend to a friend

(569 total reviews)

George T. DeVries III

44% approve of CEO

55% positive business outlook

Ratings by category

3.5

Work/Life balance

3.3

Diversity & inclusion

2.9

Culture & values

2.9

Career opportunities

2.7

Senior management

2.3

Compensation and benefits

American Specialty Health has an employee rating of 3.1 out of 5 stars, based on 569 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Specialty Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

569 reviews

3.0

Nov 11, 2025

Run!!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The only pro was that it was Mon-Friday and no weekends!

Cons

Way too much work for only getting $15 you are working 3 different programs and told to not make mistakes basically! They nitpick everything!

American Specialty Health Response

8mo

We’re pleased to hear you appreciated the work-life balance offered at ASH. As a national company servicing more than 62 million eligible members, the success of ASH Companies is due to the hard work of the employees across the organization. This is especially true for those in the call center who are available to meet the needs of our members. We regularly review national salary trends to ensure we stay competitive in the job market. Starting pay in the call center is $15/hour with the potential of $16/hour within the first year, plus merit. Additional bonus opportunities are available after 90 days, 6 months, 1 year and 2 years based on meeting key job accountabilities (KJA). If you have additional ideas for how we can improve, please email Human Resources at hr@ashn.com. Wishing you the best in your future endeavors.

4.0

Nov 11, 2025

Good Place to work

Sr reconciliation specialist

Recommend

CEO approval

Business Outlook

Pros

Stable employment. Be a competent employee and you'll have a stable job with steady pay. Everyone I've come across in management has been polite and helpful.

Cons

Pay is not enough. Maybe it would have been before covid but there are plenty of similar remote jobs that pay better.

American Specialty Health Response

8mo

Thank you for your service to ASH. We’re pleased to hear that you had positive experiences with management in your department. Regarding compensation, we review national market data to stay competitive in the job market and strive to reward employee contributions through internal promotions, annual merit increases for eligible employees, and performance-based recognition. Last year, we saw an average of 16 percent of our employees promoted, which is double the national average. We wish you the best in your future endeavors.

4.0

Nov 9, 2025

Good coworkers, little work-life balance

Software engineer ii

Recommend

CEO approval

Business Outlook

Pros

- Supportive team and management - Fully remote - Great environment for skill improvement, mentor/mentee opportunities - Good company culture

Cons

- Lower-than-average pay--No locality adjustments, bad for HCOL areas - High amount of expected work with a shortage of people makes for a rough WLB and long hours. - It feels like the company culture is declining recently, especially after a significant layoff that affected a lot of people this year, which is causing some staffing shortages (less time for people to help you). Leadership used to put more emphasis on building the team; now it's mostly focused on the work and not the culture. I also have started to see some people getting burnt out. - PTO and sick time are combined, which leads to some people being forced to come in due to lack of PTO. They only give 15 days of PTO a year for the first 5 years. - Health benefit options are not great if you are not in the California area.

American Specialty Health Response

8mo

At ASH, we remain committed to an employee-focused, mission-driven culture that prioritizes employee well-being, a commitment that has earned ASH national and local workplace awards. To stay competitive in the job market, we review national salary trends and continually strive to reward and promote our employees. We are also pleased to offer our employees a robust Total Rewards Program with exceptional benefits including subsidized health insurance, fitness rewards, up to 12 paid holidays plus PTO. Our leadership team is committed to being approachable and supportive in addressing concerns. We welcome your suggestions and invite you to email Human Resources at hr@ashn.com Your feedback is important to us, and we thank you for your continued service to ASH.

Viewing 10 - 12 of 569 Reviews

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Jobs at American Specialty Health

Customer Service Representative-Clinical (Remote- $15/hr)

United States

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Data Entry Coordinator (Onsite - San Diego, CA)

Sr Coordinator-Compliance Office (Remote)

Assistant Staff Accountant (Hybrid - San Diego, CA)

Sr Reconciliation Representative (Remote - $17/hr)

United States

View job