American Tower reviews

3.7

79% would recommend to a friend

(823 total reviews)
avatar

Steve Vondran

60% approve of CEO

69% positive business outlook

American Tower has an employee rating of 3.7 out of 5 stars, based on 823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Tower employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

823 reviews
3.0
Sep 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Financially strong company. Good pay. Opportunity to interact with offices in other countries, sometimes travel. Company is beginning to offer flexible / remote work. Lots of good, skilled people to work with.

Cons

No sick time - comes out of your PTO. Like most companies where software is not the company focus, IT is perceived as a financial drain which means CIO is constantly looking to cut costs even though this company has one of the highest employee to revenue dollar ratios. Nice talk about work / life balance, but always need to meet the deadlines no matter what. And once you deliver you are expected to deliver even more. Some vestiages of promotions to manager due to longevity at the company instead of based on skills and performace.

1.0
Sep 5, 2019

Negative environment! Join at your own risk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Well ! At least they provide good snacks . Just because of the supportive team members, i was able to stay there everyday.

Cons

I have a huge list but i am here to review so i should mention a few: 1. Zero care for employees: Well the people at the higher managament (only 2) do not care about what the employees going through. They just want every employee to say yes to everything. Biased towards one community. They will not even look at you if you are an average performer. 2. No job security:. The upper mgt has built an image such that all the lower level employees have to say yes to stay in the company. This creates a negative environment. The mgt is inclined towards one team and that team has all the privileges. I have seen employees being thrown out on minor issues. 3. No cultural diversity: Specifically in The Gurgaon IT captive centre, I have not seen any cultural diversity. In fact they reject the candidates in the first round of interview. They prefer candidates from one specific religion. No non- veg food allowed. I mean which company applies the restrictions on food. Dissapointed. 4. No HR support: The HR team does not respond to your queries unless escalated. 5. No training curriculum: They don't provide any internal training for career growth. If you want to just sit and do the same thing for the rest of your life. This company is for you. 6. No transparency between teams: All decisions are made without consulting the teams which have to do the ground work. Just directly publish the timelines for every deliverable and then to expect quality out of that. 7. Fake Image: The HR will ask you to fill a feedback form while exit and say this will be anonymous. But, in reality, that feedback is shown to the 'Upper' management and then they might ask you to change the feedback. Just to maintain the 'good image' outside. 8. High attrition rate: Every now and then, somebody would have resigned due to this negative environment. Now, they are going back to contractors for completing the deliverables. 9. Micro management: They keep track of the employees swipe in - out times and ask them to stay for 9 hours irrespective of the work load. There are many other points. In a nutshell, SSC is the worst work place you will ever come accross. All the positive reviews for this centre are fake. JOIN AT YOUR OWN RISK!

Viewing 472 - 474 of 823 Reviews

Glassdoor has 1,268 American Tower reviews submitted anonymously by American Tower employees. Read employee reviews and ratings on Glassdoor to decide if American Tower is right for you.