American Tower reviews

3.7

79% would recommend to a friend

(824 total reviews)
avatar

Steve Vondran

60% approve of CEO

69% positive business outlook

American Tower has an employee rating of 3.7 out of 5 stars, based on 824 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Tower employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

824 reviews
2.0
May 17, 2018

Poor Work Environment, Manager Barely Exists

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Simple Job, Decent perks such as wellness dollars and relatively flexible hours, co-workers are quite nice people.

Cons

Inside the building is like a prison. Manager is always out of the office/unreachable and has no idea what they are doing or what we are doing compliance wise.

1.0
May 14, 2018

Setup for Failure

Recommend
CEO approval
Business Outlook

Pros

From the outside it's a great company that "cares" about it's employees. Great pay and benefits. Friendly team members.

Cons

Extremely high turn over rates due to poor management. They lose a lot of good employees due to poor senior management. Upper management does not address ongoing issues or concerns brought to their attention. There is absolutely NO training for new employees and they are setup for failure from day one. Employees are lacking resources needed to be successful, but managers don't seem to care. Management has an attitude consistent with, YOU owe them for doing you a favor and hiring you. By working here you can expect to be thrown into a situation without resources and tools needed to succeed. Expect to work long hours with no work life balance due to large workloads/volume and being understaffed. Internal departments don't communicate with each other and mediocrity seems to be consistently rewarded. There is no clear career path or professional development available.

2.0
Apr 20, 2018

Support Engineer

Recommend
CEO approval
Business Outlook

Pros

it is good company to work

Cons

bureaucracy is too much in here

Viewing 544 - 546 of 824 Reviews

Glassdoor has 1,270 American Tower reviews submitted anonymously by American Tower employees. Read employee reviews and ratings on Glassdoor to decide if American Tower is right for you.