American Tower reviews

3.7

76% would recommend to a friend

(822 total reviews)
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Steve Vondran

69% approve of CEO

70% positive business outlook

American Tower has an employee rating of 3.7 out of 5 stars, based on 822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Tower employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

822 reviews
4.0
Mar 9, 2015

Middle-management OK, upper-management and HR are ridiculous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic business model -- they'll be around for a long time. Stable company in a fast-paced industry. My immediate supervisor was great. He was approachable, polite, and got things done. He was easy to work with for scheduling time off and didn't have an issue if we had to leave in the middle of the day to go run a personal errand, as long as we got our time in. In short, he treated his subordinates as humans; it was great to be appreciated. Time off: You start at 3 weeks of "flex-time" plus 3 "floating holidays" (due to the "diverse corporate culture and holidays that might not be celebrated in all cultures") so you essentially get 3.5 weeks off. You can borrow up to a week of flex time, but only one week carries over to the next year. After a few years you get a 4th week, and a few more years you get a 5th week off. I think you have to work there for 6 years to get that 5th week and then you've maxed out. Health insurance coverage: some of the best out there. When I was last there, it wasn't too expensive for amazing coverage for a family. This was my biggest regret after leaving. Pay: I was hourly and got as much overtime as I wanted.

Cons

HR is a joke and treats people like little children. Upper management is similar; they have silly fantasies of "teams" (even though everyone works quietly in cubes all day). Many of them don't seem to have any function other than micromanaging subordinates with daily Excel spreadsheets of productivity; they track each employee's production every day (at least on my team). Sick time is rolled into PTO under the guise of "flex time" so if you're sick for 3 weeks out of the year, you don't get any vacation unless you want to borrow flex time. Very flat organization, there's only 5-6 layers of management between the lowest guy and the CEO. Difficult to advance.

1.0
Jul 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Modern offices, independent work environment, great location from home

Cons

Training is a joke (bad scheduling, jumped from conference room to conference room); no real direction - as a contractor I was put in a fishbowl of interruptions while my coworkers was in a quiet environment so we couldn't coordinate our projects. Also had another contractor CONSTANTLY interrupting me to teach me her job simply by imitating the steps of her project (i.e. she shows us one step, then we each sit down and imitate the step) when all I needed was a step list; also, would be "reasonable" for those of us who have to drive to get alternative schedule (even just a few days a week)

1.0
Aug 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits are The only reason why the underdogs stay. Bonuses are after taxes & they've just made them harder to get with a point system. Don't get sucked in.

Cons

Clicky snobs will do fine as they are the only ones pre-selected for coddling and promotions. The rest will Never receive additional experience to move up so they will be passed over for promotions and will absolutely be laid off once they've wrung you out. Those who remain buy the nicest clothes and will drown on exhausted, understaffed, "scalable" teams.

Viewing 67 - 69 of 822 Reviews

Glassdoor has 1,266 American Tower reviews submitted anonymously by American Tower employees. Read employee reviews and ratings on Glassdoor to decide if American Tower is right for you.