Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      American Water

      Engaged Employer

      American Water reviews

      3.7

      64% would recommend to a friend

      (617 total reviews)

      John Griffith

      65% approve of CEO

      58% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.4

      Career opportunities

      2.9

      Senior management

      American Water has an employee rating of 3.7 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      617 reviews
      1.0
      Mar 13, 2017

      American Water Really Earns its Bad Industry Reputation

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The majority of hard-working local staff with great intentions to take care of families and customers

      Cons

      The majority of terrible managers and corporate "support." No work-life balance. Long-hours, plenty of blame placed on good people. Cannot hire any talent anymore because of their well-known abusive treatment toward employees and contractors. California especially bad!

      2.0
      Oct 28, 2016

      IT Staff

      Business systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home option great! Very safety oriented. Nice people to work with and a lot of in house activities.

      Cons

      New CTO creating bad morale in IT. "People transformation" is more like, your job is being outsourced to India. You can stay and work and we will retrain you. What if I'm good at what I do? Get in the box or leave. IT will be India Water.

      Viewing 31 - 33 of 617 Reviews
      Related searches: American Water jobs | American Water salaries | American Water benefits | American Water interviews
      ReviewsAmerican Water reviews

      Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.