American Water reviews

3.6

64% would recommend to a friend

(617 total reviews)

John Griffith

65% approve of CEO

58% positive business outlook

American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

617 reviews
5.0
May 19, 2025

American Water

Recommend
CEO approval
Business Outlook

Pros

Good Company, Good benefits great co-workers

Cons

No cons that I could see

4.0
May 13, 2025

Good job

Recommend
CEO approval
Business Outlook

Pros

Good atmosphere good people supportive supervision.

Cons

Too corporate pay is less then other water utilities union is not the best.

4.0
May 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Salary is competitive. Hybrid schedule and flexible. Option to work remotely for some employees. Very decent yearly bonus. Room for advancement

Cons

Job can be demanding sometimes. Not all managers are great to work with.

Viewing 34 - 36 of 617 Reviews

Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.